Image via CrunchBase I found this fascinating quote today: Earlier this week, I wrote about the management trap that occurs in industries undergoing disruptive innovation. David Smith from CABI forwarded this presentation from Netflix to me. It’s excellent, and deserves to be shared widely.Kent Anderson under, The Scholarly Kitchen, Aug 2009 Culture View more presentations… Read More
No matter where we work, the relationships we forge with others are our own. Even if legal or ethical terms constrain how we interact with people initially, the personal impressions with which we’ve left them will never expire. Did we show people respect? Were we sensitive to how we used their time? Were we genuine… Read More
My three-day vacation was somehow no vacation at all, except for one thing: my approach to work. I felt justified in being unavailable at times, didn’t answer every email immediately, shut off IM for blocks of time, and took time to reflect on longer term ideas that I’d been pushing aside for weeks. This is… Read More
A while back I stumbled on Michael Hyatt’s blog: From Where I Sit. Michael is the CEO of Thomas Nelson Publishers. Regardless of where you sit, two of his recent posts are “must reads” for any one! Creating WOW Product Experiences includes a list of ten common “WOW experience” attributes that he and his management… Read More
I was in line to get bagels last weekend. Half of the people on line wanted individual bagels – just a bag with bagels in it. I suggested to the person behind the counter that perhaps they should have a line for people that just want bagels. She looked at me funny, smiled, and then… Read More
The more I write, the more I read, the more questions I have, and the easier it is to write. The more I exercise, the better I feel, and the more productive I am. I wonder if there are other extensions of this principle – counterintuitive places where if we spend time we ultimately save… Read More
Does anyone else find this amusing? Microsoft makes a bid for Yahoo! and Google screams monopoly. I am a big Google fan. While some of their tactics are questionable (especially if you are a publisher), their overall mission is admirable. But, who has more of a monopoly on all things Internet than Google? According to… Read More
Every “explanation” we offer for why the thing that was supposed to happen didn’t happen is an excuse. They’re not all bad. Sometimes they offer insights that benefit the recipient. Mostly, though, they don’t. This occurred to me as I wrote my first post after 10 days of silence. It was the longest I had… Read More