We could talk about the neat products I saw at the
Future of Online Advertising (FOOA) conference.
the conversation where it is occurring and join it there.
Lately, the buzz is all about “conversation.”
But, what is a conversation?
If I go to the mall and scream at people as they
walk by are we having a conversation?
If I only want to talk about (and hear about) what
interests me, am I participating in a conversation?
If my only goal is to convince you to do
something, are we conversing? And if so,
is it genuine? Can we have a conversation
if one or both of us isn’t listening?
Many companies approach advertising, marketing, and sales by attempting to engage their "target" to get what they need.
It’s all about them!
It takes credibility to start a conversation. It takes time, sincerity, and consistent
action to develop credibility.
The credibility needed is NOT convincing customers that the company is
a quality producer of product “X”. It’s demonstrating that
they genuinely care about customers and want to contribute to the
customer’s environment in a meaningful way.
Could the future of advertising be building genuine
relationships through meaningful and authentic conversations and contributions?
Then doesn’t it make sense to build credibility by joining conversations where they’re occurring?