Today Seth Godin wrote about the
ingredients in Kraft Guacomole. He
reprinted the ingredients on his blog.
“As you can see from this
list of the ingredients in order of quantity, avocado is the ninth ingredient
by weight, coming in at less than 2%, less, in fact, than the salt.”
He marveled at consumer
behavior…
“…what I don’t understand
is why people buy it more than once.”
If people are buying this
product more than once, it’s reasonable to assume that they either like it or
consider it good enough to meet their needs.
Is that bad?
I love bagels and lox
(grew up in NY!), can’t imagine anything but the “real” thing, but people by
lox spread all the time.
Are Maxwell House and
Folgers “real” coffee?
Are cheaper, lower amenity
cars “real” cars?
Let’s not even start on
the subjects of music, movies, or books!
If what I consider lower
quality or less desirable products are still around, someone must be buying
them.
If a better product is
introduced and people stop buying the “less desirable” alternative, then the
market will have spoken (and perhaps my preferences would be vindicated).
In the mean time, who am I
to say that the consumers buying the “lower quality” product don’t know any
better?
We all have our purchasing
biases.
We all could name some
product or service for which we go out of our way, or spend more, to get
precisely what meets our needs (or desires).
For most of us, though,
these products represent the exception to the rule: every purchase doesn’t fall into this category.
My husband calls me a
coffee snob. I am.
Could Seth be a guacamole
snob?
Liz –
I don’t minimize Mom’s strength either – she’s a factor!
I’ve managed to raise myself 3 “cheese snobs” because I love REAL cheese so much!!! We’ll see if they keep it going when they’re on their own (and paying for it themselves!).
Ann
Seth – I love your blog and read it daily. 99% of the time I agree with you.
This time I don’t completely agree. My Mom (mostly Dad, BTW) drank Maxwell House. That was the only coffee in my house for as long as I can remember and I hate it now!!! If anything marketing educated me as to the taste of better coffee.
It seems as though many of us in the US are starting to scrutinize our food purchases more and I bet many of us aren’t serving what Mom served! Once “marketing” realized what people wanted – we started to see more products (and marketing) around healthier choices.
A couple of years ago I ran in to a lady at the check out counter. I was on the Atkins diet and, as a “treat”, was buying some sugar free candy. The lady told me that Atkins was the best thing to happen to her because she was diabetic – before Atkins she had very few choices in restaurants, take out, and, when she wanted to treat herself, candy.
While I agree that what gets put on the shelf may be purchased because it’s convenient, I don’t agree that it is only marketing and distribution (or Mom) that is shaping our preferences.
Sometimes environmental forces (including marketing) make our preferences “worse” and other times they make them “better”.
Thanks so much for stopping by. I learn from and enjoy your blog (and books) a great deal and encourage anyone else reading to go check them out!
Ann
The strength is not marketing. The strength is mom.
thanks for reading!
My point was that if you grow up with real guacomole, I can’t imagine preferring this. If you did, you’d make it at home this way, but no one does. So people must buy it cause it’s cheaper (but it’s not) so it must be more convenient. Which I get. But after a while, if you grow up with it, it’s not just more convenient, it’s better! Because it’s the kind your mom used to serve.
I just think it’s fascinating to watch us progressively make things junkier courtesy of marketing strength and distribution.