Charlene Li and Josh Bernoff, authors of the book Groundswell and analysts with Forrester Research, lead the Web 2.0 Expo session Creating a Coherent Social Strategy for Business. Download the presentation from Forrester and look at the “Social Technographics Ladder” (slide 8) and the authors’ mapping of key roles within a company to the key… Read More
Today is the first day of the O’Reilly Web 2.0 Expo in San Francisco. The first session I attended this morning was Community Building: Good, Bad, and Ugly. It was moderated by Jeremiah Owyang from Forrester Research and included Dawn Foster (Community Manager for Jive Software), Kellie Parker (Community Manager for PC World and Mac… Read More
About 4 days after I switched to a MacBook I got an iPhone. While I love this phone, some of its features still need a little work. Picture and video messaging. People send me pictures all the time. When a picture comes to me on the iPhone, I get a text message with a website… Read More
The more I write, the more I read, the more questions I have, and the easier it is to write. The more I exercise, the better I feel, and the more productive I am. I wonder if there are other extensions of this principle – counterintuitive places where if we spend time we ultimately save… Read More
As of yesterday I’m a Mac user! Why did I switch after 26 years on a PC? Vista. Even though Vista was the “straw that broke the camel’s back” this has been coming for years. As soon as Apple started to care about the business user PC’s were in trouble. The transition hasn’t been flawless… Read More
Kate Worlock, Outsell Inc, published an interesting Insight yesterday: Millennials vs. Silver Surfers: Not So Different After All (subscription required). Kate’s analysis, based in a new report from University College London’s CIBER project (Information Behaviours of the Researcher of the Future, commissioned by the British Library and JISC), focuses on the searching behaviors of the… Read More
Yesterday marked the beginning of the SIIA Content Division’s Information Industry Summit. In order to keep up with the flow, I’m posting my notes and highlighting other blogs that are commenting on the presentations. The keynote speaker this morning was Tom Glocer, CEO of Reuters. PaidContent.org covered his presentation in detail, but here are some… Read More