Do you remember watching
TV and hearing the words “we are experiencing technical difficulty”?  

Do you remember what came
next?   

“Please stand by.” 

We just had to wait a few
minutes while a team of people feverishly went about fixing our problem. 

In those days, technical
difficulties only prevented us from watching the news or being
entertained.

Now when I experience
technical difficulty it also impacts my ability to conduct business and
maintain relationships.  

Now, I can’t stand by AND I
have to fix it myself!

And we call that progress 🙂