First there’s confusion. 

There are facts and
biases, feelings and observations, rules and constraints. People disagree. They fight for what they believe.

What do you do? 

You have to
experiment. Poke at the confusion. What moves? How does it move? Where does it
go? What does it leave behind?

Problem solving is finding
order in chaos – recognizing the patterns that occur in a seemingly “pattern
free” environment. 

Before there is a purpose,
there’s confusion.

You learn when you’re not
afraid to jump into the chaos and look for a path.